Enliven’s Electronic Invoicing solution – Fidesic eInvoicing, is a leader in Electronic Invoice Presentment and Payment (EIPP). By automating your Invoice processing system using Fidesic invoice software, you can receive payments sooner, have more flexible access to information, and gain a competitive advantage in a business world where companies are continually waiting to be paid.
watch a demo of eInvoicing and ePay specifically for Dynamics GP
Fidesic eInvoicing gives you a strategic competitive advantage to tackle receivables challenges and improve collection performance, reduce days sales outstanding, and optimize your cash management. All this while reducing costs, gaining efficiency, and improving customer relations.
Streamline your Accounts Receivable Process Fidesic integrates seamlessly with your accounting package to automate the receiving process and improve access to your working capital by streamlining the AR cycle electronically. Fidesic enables greater invoice-to-payment cycle visibility with email notifications that speed up approvals, minimize disputes, and reduce confusion. Save time and money while using your staff more efficiently and alleviating the hassles and delays associated with paper-based invoicing and payments.
Improve Customer Service
Building strong customer relationships encourages repeat business. Customers appreciate efficient interaction that keeps them informed at all times. Your customized Account Center provides a website for your customers to view their account activities. Invoice and payment information is available for each transaction, reducing phone contact with your employees.
Get Paid Faster
Slow customer payment restricts your business. Customers receive emailed or faxed invoices faster than via U.S. Mail. Emailed invoices even bypass the company mail room and are delivered directly to the appropriate person. Reducing your days sales outstanding converts your Accounts Receivable into cash on hand to grow your business.
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Features - Integrates with your accounting system
- Fidesic e-mails invoices
- Fidesic prints & mails invoices
- Fidesic faxes invoices
- Attach files or print "extras"
- Authorize and process credit card payments
- Matching of payments rec'd
- On-line efficient dispute resolution
- e-mailed and fax invoices saves mail time
- Automatic payment reminders
- Visibility into collections
- Electronic payment saves mail time
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Benefits - Works the way you know how to work today - no re-learning
- No hassles or worries of the delivery process - Fidesic handles everything
- Instant delivery of invoices -fastest and most efficient delivery
- Saves all invoice printing, stuffing and mailing costs
- Speed up invoice delivery
- Increase customer communications by including special offers, announcements, etc
- Save significant time processing payments
- Eliminate back and forth calls, telephone tag
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Business Benefits
Accelerate your Accounts Receivable and Improve Cash Management
Fidesic eInvoicing features a host of services designed to enhance your AR operations while meeting diverse customer needs.
- Send electronic or paper invoices
- Send individual invoices or batches
- Receive electronic payments
- Maintain an electronic archive
- Remind customers and resend invoices
- Forecast outstanding payments
- Communicate electronically
- Assign employee access and permissions
- Extend discount terms to customers automatically
- Track shipments
- Pre-pay invoices
Send Electronic or Paper Invoices
Invoices can be sent directly from your accounting package to your customers via email, U.S. Mail, or fax. Email invoices contain summary information about the invoice along with a PDF attachment of the actual invoice generated by your accounting software. The recipient can view and print this out for his/her records if desired. Free your staff from printing, stuffing, and mailing paper invoices — it's all done by Fidesic.
Send Individual Invoices or Batches
Send individual invoices or combine invoices into a batch for sending together in one process. Different types of invoices (electronic, fax, U.S. Mail) can be sent as part of a single batch. There is no need for a separate process for each invoice type.
Receive Electronic Payments
Make it easy for your customers to pay you using Fidesic. Domestic customers can make payments on your invoices via electronic check (ACH) or credit card. International customers in 19 countries can make payments in their local currency, which is deposited into your bank account in U.S. Dollars.
Maintain an Electronic Archive
Keep an electronic record of all invoice-related data. An electronic copy of each invoice and its associated data, including any communication about the invoice between you and your customer, is maintained online and accessible at all times.
Remind Customers and Resend Invoices
Eliminate reminder calls and locating, copying, and resending invoices to customers who have misplaced them. Use Fidesic's electronic reminders to send emails that let your customers know they haven't made a payment. Or for a continually late-paying customer, set up automatic reminders to automatically send a reminder email a designated number of days past the due date of every invoice. Also, any lost invoices can be resent electronically in moments.
Forecast Outstanding Payments
The Fidesic solution automatically notifies you any time your customer schedules an electronic payment. This allows you to forecast the dates you will receive funds into your account. The Fidesic website gives you quick insight into the aging of your Accounts Receivables by providing interactive charts showing the value of outstanding invoices under 30 days old, 30 to 60 days old, and 60 days and older.
Communicate Electronically
Fidesic provides interactive dispute management when questions arise about invoices or line items. You can easily discuss invoices electronically with other parties in a transaction to resolve disputes before a payment becomes delinquent. Your employees also can discuss transactions internally knowing they are kept confidential and private from the other party in a transaction. A complete history of both inter- and intra-company communications is maintained on the Fidesic website.
Assign Employee Access and Permissions
Any member of your company can be given permission to use the Fidesic service. You can assign employees access and permission to perform specific tasks as best fits your business. Your company administrator has complete control over access to specific features ensuring that users only perform tasks related to their role in the transaction process.
Extend Discount Terms to Customers Automatically
You can define discount terms on a customer-by-customer basis. The set terms are explained in the emailed invoice so when the customer schedules an electronic payment, the discount is automatically calculated. It is also then reflected when the payment is electronically reconciled to the original invoice.
Track Shipments
The tracking number for shipments sent via UPS, FedEx, and Yellow Freight can be included in the electronic invoice so the customer can check the status of a shipment with a single click.
Pre-Pay Invoices
For vendors who maintain their customer's credit card numbers on file, Fidesic offers the option to pre-charge the credit card before the invoice is sent. If the transaction is successful, a zero dollar invoice is sent to the customer.
Security and Privacy
At Enliven Software, keeping our customers' information secure and private is our highest priority. Fidesic has received certification from TRUSTe, whose mission is to build Internet users' trust and confidence by promoting the use of fair information practices. All data is encrypted as it passes between customers' Internet browsers and Fidesic servers. In addition, sensitive information, such as account numbers, is encrypted when stored in our databases. Fidesic uses Microsoft .net technology and industry leading e-commerce services provided by Chase Merchant Services and Key Bank Global Treasury Management to automate financial processes.
eInvoicing ROI Calculator