About Us

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    About Us

    Enliven Software strives to be the leading provider of secure, paperless electronic invoicing, online payables and electronic payment solutions. We automate financial processes by seamlessly integrating with Dynamics GP. By connecting buyers and suppliers, we help businesses run more profitably and efficiently. By improving internal financial controls and business processes, we help companies manage spending and ultimately assist them in making better financial decisions.

    Originally launched in 2000, before the electronic invoicing and online payments market was available and affordable to Small and Mid-sized companies, Enliven's Fidesic was doing just that! Today, we still provide the features and functionality that small and medium-sized companies need, at a price that delivers value and significant ROI as soon as a client signs.


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    Enliven’s Fidesic works hand-in-hand with your accounting system to automate all aspects of day-to-day payables, payments, and receivables processing. Our solutions provide automated invoice receipt and generation, online invoice approval, and electronic, credit card, and even paper payment fulfillment. Fidesic’s automated business critical financial process help mid-size companies reduce costs and improve customer service and vendor relations with an easy-to-use online dispute resolution console. We ensure greater financial visibility and ultimately help our clients make better financial decisions. With Fidesic, a fully automated and paperless accounting process is within reach!

    We have the tightest integration with Microsoft’s Dynamics GP on the EIPP market. Our technology allows you to email invoice notifications, route payables invoices electronically, and make and receive ACH and credit card payments seamlessly out of Dynamics GP.


    Some Numbers:

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    Over 40k, invoices sent each month

    $0M

    million in invoices processed each month

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    Customer Satisfaction

    Vision

    Enliven is the only company that provides products that seamlessly integrate with small and mid-market accounting systems to automate the business critical payable, payments, and receivable processes, through a holistic methodology.

    Philosophy

    At Enliven Software, we believe that a business must not implement technology without a strategic purpose and measurable impact and results. This is why we believe in ensuring that our customers understand the Return on Investment that our products will bring to their business. Alongside every pricing quote that we provide our customers, we will accompany an ROI report. This empowers our customers to understand and appreciate the impact of our solutions on their bottom-line.


    Core Values

    Simplicity and ROI

    Simply put, we take the pain, hassles and cost out of: PRINTING FOLDING STUFFING STAMPING MAILING INVOICES you send to your customers. PLUS, we will also help you manage your cash flow better AND get PAID FASTER! Resulting in high ROI.

    Holistic Solution

    Enliven has designed its solution to holistically address the problems mid-market business face around invoicing and payments. The Fidesic solution is the most comprehensive and fully integrated solution currently available for mid-market businesses.

    Bringing together Online and offline worlds

    In addition, to increase market penetration and help bridge the online and offline worlds, Fidesic enables the delivery of purchase orders, invoices, funds, and remittance data to any customer or vendor of a business whether they are online or offline. Fidesic seamlessly supports various delivery mechanisms such as invoice delivery via US Mail, Email or Fax. Whether the payer is signed up with the Fidesic service or not, the system works. This solves one of the fundamental problems in the traditional EIPP model: requiring both parties to be members of the same network.

    Deep Application Integration/Service Oriented Architecture

    Fidesic’s application integration technology enables purchase order, invoice and payment delivery directly from the accounting packages mid-market businesses use, as well as reconciliation back in. Only Fidesic delivers out-of-the-box electronic invoicing and payments capabilities from Dynamics GP, Quickbooks, Peachtree and Sage.

    Human ready workflow

    The Company supports both inter-company workflow between customers and vendors, and intra-company workflow to manage the internal approval and communication processes within a company. Using Fidesic, the customer has the opportunity to electronically route the invoice internally for approval, adjudicate disputes, if any, with the sender, and schedule the electronic payment.

    Financial back-end integration

    Fidesic is able to close the loop on transactions through its connections to the ACH, Mastercard RPPS network, and credit card networks. To deliver its complex set of payment services, Fidesic has strong working relationships with major financial service providers.

    Inexpensive

    We have found that many companies can drive the cost of delivering an invoice to 20 cents per invoice delivered electronically or 50 cents per payables invoice received, as compared to traditional methods that cost in excess of $8 per invoice!
    Plus, we handle ALL of your invoicing needs - we can mail, fax or e-mail invoices OR any combination of the above.

    Simplicity

    Just hit print and your invoices are delivered – your way!
    Once ready for printing, simply select the Fidesic printer driver instead of printing invoices to your printer.
    We take care of everything from there – NO more folding, stuffing and mailing those invoices. It is as simple as that!

    Electronic archive

    The Enliven advantage – we will keep an electronic copy of all invoices sent – in PDF format – which are accessible at any time and any place you can access the web. No more printing and keeping paper copies of invoices sent – we are your electronic archive for more cost effective storage.

    Pay with any system

    Our solution gives you the capability to send payments to anyone in the US right from your Windows-based accounting package.

    Costs

    Using our solution, you can Sending invoices/statements to your customers should cost you less than 50% of what traditional paper processes cost
    Sending electronic checks to your vendors & employees should cost you less than 50% of the cost of sending traditional paper checks

    Executives can be on the move

    Fidesic Payments allows your signers to simply “click” to “sign” and authorize. In fact, your signers can approve everything at once, in groups, or individual payments, all from any PC with a web browser and an Internet connection (hotel, airport, home, etc…)!

    Just-in-time payments maximize cash

    Plus! We help you manage your cash flow better with just in time payments (JIT) Fidesic Payment has “just-in-time” payment functionality to schedule your payments to ensure that you maximize your cash balances.

    Turnkey implementation

    Implementation usually only takes a day or less. You can get started today!

    Vision

    Originally founded to “build the premier online payment network for small businesses” the company has evolved to become today’s market leader in automating business critical financial processes for midsize organizations. This evolution has taken place through the development and sales of three core services targeted at automating the financial processes of payables, payments, and receivables. The initial focus was on providing integrated payment solutions supporting business-to-business commerce between small businesses, and resulted in the first service offering: Electronic Invoicing. Evolving to better meet the needs of its customers and the market, Fidesic shifted its attention to the payables side of the finance equation. These business critical financial processes were, and still are, encumbered with time consuming, paper-driven workflow and approval routines causing Days Sales Outstanding to be high, supplier payments to be late, and general dissatisfaction among all stakeholders in the process. Working to provide solutions to midsize organizations, the company introduced its Electronic Payments and Electronic Payables services.

    Careers

    Join Enliven Software, the premier provider of electronic financial processes, and help shape the future of electronic payments. We have rewarding positions for talented, creative individuals who want to be part of this high-energy team that is dedicated to challenge, innovation, and enthusiastic enjoyment of both work and life.

    Work where your high-quality performance can make an impact. Our corporate culture is casual yet dynamic and designed to give you the power and support you need to succeed. Toss in a large dose of fun for the perfect mix.

    C# .NET Developer - Junior

    C# .NET Developer - Junior


    Overview

    This is a full time position located in East Lansing, Michigan. This position works very closely with the Development Manager and requires a person with existing C# .NET and SQL skills at a minimum. The candidate will be required to translate business requirements into workable programming code and maintain and develop programs for the Clients use. Some opportunities for telecommuting may be extended following successful training period, but will be at Managers discretion.


    Responsibilities:
    • Resolve users' questions or problems in the areas of website functionality and bugs/enhancements
    • Empower customers to resolve common issues without support intervention
    • Keep users informed of how and when problems are resolved
    • Follow up and test all modifications to system
    • Ensure a positive, high quality professional service-oriented relationship with the users by complying with all technical support policies and procedures
    • Work within a team environment to facilitate constant improvements on website
    • Develop specs and project plans for estimation and implementation of system enhancements and new client launches
    Qualifications / Skills:
    • .NET and C# skills are vital to this position
    • Knowledge of SQL, HTML, database management
    • Some knowledge of networking and IIS, and willingness to assist with system duties when assigned
    • Good analytical, math, research and writing skills; keen attention to details
    • Ability to work well independently as well as within a team environment and work under pressure
    • Candidate must have excellent interpersonal, written, verbal communication skills
    • Exceptional customer service skills
    • General accounting knowledge preferred
    • SQL or any basic server side web programming languages

    Apply now

    Technical Customer Service

    Technical Customer Service


    Overview

    Enliven Software, an East Lansing based eInvoicing and ePayments company is hiring for a Technical Support position to work with its Fidesic platform team. The candidate will be required to translate business requirements into workable programming code and maintain and develop programs for the Clients use. Some opportunities for telecommuting may be extended following successful training period, but will be at Managers discretion.


    Responsibilities:
    • Answer calls, emails, and chat to support customers
    • Document support issues and requests
    • Communicate issues effectively between end user and development team
    • Test and evaluate new features and enhancements
    • Assist with data entry and analysis
    • Provide reporting and analytics
    • Other duties as assigned
    Qualifications / Skills:
    • Strong troubleshooting abilities
    • Excellent oral and written communication skills
    • Exceptional customer service skills
    • Effectively multi-task and excel in fast paced environment
    • Ability to learn and support new systems and applications quickly
    • Self-motivated
    • Strong technical knowledge of computers
    • General accounting knowledge preferred
    • SQL or any basic server side web programming languages

    Apply now


    Benefits include:

    • Competitive salaries
    • Employee stock options
    • Premium medical and dental plans for you and eligible family members
    • Two-week paid vacation
    • Paid holidays
    • We are proud to be an Equal Opportunity Employer.

    How to apply:

    Please send your resume as a Microsoft Word doc or an ASCII-text file. Enliven Software
    hiring@enlivensoftware.com
    2501 Coolidge Road Suite 503
    East Lansing MI 48823
    Phone: (866) 439-5884

    When we receive your resume, we will send you an acknowledgment. If your skills align with a current open position, we will contact you. If there is not a match at this time, your resume is kept on file for one year. You do not need to submit a new resume for future positions unless your contact information changes.

    Clients

    Many industry leading companies use Fidesic to manage their AR and AP processes. Here are a select few:


    What They Say

    I’ve found Fidesic to be a flexible and user friendly product, that’s adaptable to our specific needs/requirements. A support staff that’s professional, responsive and easy to work with. I would highly recommend this product to anyone

    ROBERT PENICK Account Payable Specialist Avella Specialty Pharmacy

    The Fidesic platform really has been a game changer for us internally in how we communicate and manage expenses.

    J.P. HANNAN Chief Financial Officer Cumulus Media Inc.

    Thank you so very much for all the hard work you have put in to make this project a success! We truly appreciate all the time you have invested to make sure our franchises receive a quality product that ultimately will benefit not only their business but to Servpro Corporate and Enliven!!! You guys have been great to work with!!

    Accounting and I.S. Team Servpro Industries Inc.

    I’ve found Fidesic to be a flexible and user friendly product, that’s adaptable to our specific needs/requirements. A support staff that’s professional, responsive and easy to work with. I would highly recommend this product to anyone

    Robert Penick

    Account Payable Specialist Avella Specialty Pharmacy

    The Fidesic platform really has been a game changer for us internally in how we communicate and manage expenses.

    J.P. Hannan

    Chief Financial Officer Cumulus Media Inc.

    [Fidesic] seamlessly extend GP functionality for common manual processes, to their hosted solution; adding well thought out and comprehensive automation.

    Steve Chapman

    Solutions ConsultantRose Business Solutions

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